FINANCIAL SERVICES & INSURANCE...
Making sense out of fast moving data is crucially important for both employees in financial services and for their clients.
The X2O platform incorporates sector data feeds and other multimedia content to create and distribute dynamic, visual channels that convey complex concepts, marketing messages and industry trends. This allows retail banks, insurance companies and credit card companies to build powerful communication tools that encourage employee collaboration and knowledge sharing and educate, engage and motivate customers to do business.
Our digital marketing team can easily manage all aspects of content playout from one intuitive interface.
Bank Branch Communications
Create a modern and informative branch experience
- Create a lasting impression and inform customers with dynamic digital screens and video walls.
- Effortlessly promote new investment products, banking services, branch hours and special promotions.
- Create content centrally, and have each local branch personalize messages and graphics.
- Install interactive kiosks with real-time video conferencingcapabilities.
- Display video and graphical content to create a compelling, engaging customer experience while reducing perceived wait times.
Get key messages across to all employees on digital displays, desktops and smart phones
- Quickly build company news channels that inform employees and relay important messages.
- Inform employees without access to a computer – publish messages it to digital displays, tablets and smart phones.
- Direct employees with digital building and campus maps.
- Train branch and HQ employees using HD videos.
Communicate key metrics in context and in real time
- Display financial data and market indices using graphicaldashboards on video walls.
- Add social media content, TV feeds and news feeds to add context to executive dashboards.
- Use the same video wall for strategic executive meetings.
Contact Center Monitoring
Visualize call center data in real time
- Display real-time data to manage customer demand gives agents instant feedback.
The X2O platform integrates with the Avaya Call Management System (Avaya CMS), Nortel Symposium and others to display data on digital displays, desktops and mobile devices.
Interrupt digital screens and video walls with important messagesand alerts.